FAQ — Ozos Group Visa Services

Question 1

How do I know if I'm eligible for a work visa?

Accepted Answer

Eligibility depends on your nationality, work experience, destination country, and the type of work you'll be doing. The best way to find out is to apply online — our team will conduct a free eligibility assessment and let you know your options within one business day.

Question 2

Which countries do you cover?

Accepted Answer

We currently process work and study visas for Czech Republic, Bulgaria, Slovakia, Ukraine, Serbia, Moldova, and Belarus. Each country has a dedicated processing team with local expertise.

Question 3

Do I need to visit an office?

Accepted Answer

No. Our service is fully remote. Everything from the initial consultation to document submission is handled online. You may need to attend an embassy appointment in your home country, but we will prepare you fully for that.

Question 4

How long does the process take?

Accepted Answer

Processing times vary by country and visa type, typically ranging from 4 to 12 weeks. Czech Republic and Bulgaria tend to be the fastest. We will give you a realistic timeline during your initial assessment.

Question 5

What documents will I need?

Accepted Answer

Requirements vary by country and visa type, but typically include a valid passport, passport photos, employment contract or job offer, educational certificates, and proof of accommodation. Your case manager will provide a complete, personalised checklist.

Question 6

Do my documents need to be translated?

Accepted Answer

Yes, most destination countries require certified translations of key documents. We handle all translation and notarization as part of our service — you don't need to arrange this separately.

Question 7

What if my documents are incomplete?

Accepted Answer

Your case manager will review your documents before submission and flag any gaps. We will guide you through obtaining any missing documents and will not submit your application until everything is in order.

Question 8

Do I need a job offer before applying?

Accepted Answer

For work visas, yes — most countries require a confirmed job offer or employer sponsorship. If you don't have one yet, contact us and we can discuss options for connecting you with employers in your target country.

Question 9

How much does your service cost?

Accepted Answer

Our fees vary depending on the destination country and visa type. Contact us for a personalised quote. There are no hidden fees — everything is agreed upfront before we begin.

Question 10

Are government and embassy fees included?

Accepted Answer

Government and embassy fees are separate from our service fee and are paid directly to the relevant authority. We will give you a clear breakdown of all expected costs during your initial consultation.

Question 11

What happens if my application is refused?

Accepted Answer

In the rare event of a refusal, we will review the reasons and advise on the best course of action — whether that's an appeal, reapplication, or an alternative route. Our 98% success rate reflects our thorough preparation process.

Question 12

What support do you provide after my visa is approved?

Accepted Answer

We provide arrival guidance, help with local registration requirements, and advise on any post-arrival formalities. For study visa clients, we also advise on post-study work visa options.

Question 13

Can I bring my family?

Accepted Answer

Many countries allow visa holders to bring dependants. The rules vary by country and visa type. Discuss your family situation with your case manager during the initial assessment and we will advise on the options available.

Question 14

Can I extend my visa or apply for permanent residency?

Accepted Answer

Yes, in most cases. We can advise on extension and long-term residency pathways once you are established in your destination country. Many of our clients go on to apply for permanent residency after their initial work permit.

Frequently Asked Questions

Still Have Questions?